Refund Policy

Ramadan Datesbrings you quality Dates products to the Indian Market.

Refund Process

The refund process has been initiated from our end, and the amount will be credited back to your account within 7 to 10 days.

Refund Timeline

• Refunds are processed at the end of each day (EOD) as part of our account closing procedure.
• Once initiated, the refund will typically take 7 to 10 working days to reflect in your original payment method.
• If the payment was made via UPI, bank transfer, or card transaction, the refund will be credited to the same payment method.

Damaged Package

Inspite of Innovation and care in the Packaging, Unfortunately if the package received is broken , please take a snap of the picture and send us Mail to customercare@ramadandates.co.in. (SUBJECT: Damaged Package: Name, Phone Number, Order Date), We Ensure to resend the Package with no additional charges. Packaging and logistics will be initiated immediately. If you want a refund of the same Package, please do mention the same with your account Details, money will be refunded.

Different Order

Incase if you have not received the order what you have placed the order for. Please Mail to customercare@ramadandates.co.in (SUBJECT: Different Order: Name, Phone Number, Order Date). We will validate the order details and re-send the difference order. If you want a refund of the same Package, please do mention the same with your account Details. Refund Money will be initiated after we receive the logistics proof from your End (Just share the Tracking Details).

If any concerns , please contact us on the below Email ID: customercare@ramadandates.co.in

Cancellation policy:

As the order is submitted, initiates packing department and we begin preparing to ship out the product the earliest possible. No cancellation of products is possible.